Shipping and returns
Shipping conditions
No minimum order required
Free shipping cost:
- Spain - Free delivery for orders up to 90 Euros (before taxes). For lower orders a charge of 5.50 Euros will by applied.
- France (except Corsica)- Free delivery for orders up to 150 Euros. For lower orders a charge of 24.01 Euros will by applied.
- France (Corsica)- Free delivery for orders up to 165 Euros. For lower orders a charge of 30.01 Euros will by applied.
- Germany, Belgium, Holland, Italy, Luxembourg, United Kingdom, San Marino - Free delivery for orders up to 150 Euros. For lower orders a charge of 21.96 Euros will by applied.
- Austria, Denmark, Ireland - Free delivery for orders up to 250 Euros. For lower orders a charge of 43.28 Euros will by applied.
- Portugal - Free delivery for orders up to 90 Euros. For lower orders a charge of 8.50 Euros will by applied.
Payment:
Virtual POS - BANKIA
Payment is made through Bank page. EnmarK2 site does not collect or store any of your credit card information.
The virtual POS terminal is a virtual point sale or payment gateway. This is a similar service to collect credit
card in the physical store, but through Internet.
With this system, when we confirm the order, the application
will lead us to the BANKIA website where we will have to fill in a form with card numbers, which are sent in a
completely secure way to the bank server.
The POS is a secure online payment system and widespread among clients
and customers. The data exchanged through the network go through the SSL encrypted system that guarantees its
inaccessibility and protection.
Virtual POS BANKIA supports all debit and credit Visa and MasterCard brands.
PayPal
Wire transfer
No increase in price. Once the order is placed, we will email you the data needed to make the transfer
COD
This payment is only available for shipping to Spain excluding Canary Islands. Payment must be made in cash to the carrier at the delivery of the order. We apply a surcharge of 3.5% (with a minimum of 3 euros) for this service and it will be only available for orders of an amount not exceding 200 euros
Delivery time
The delivery of products orders containing art prints will depend on the term of delivery detailed in the art print page. If the order does not include an art print, the delivery time is 24 to 48 hours, counted from receipt of the payment. In the case of virtual POS, this term is immediate.
Back Guarantee
All our products are guaranteed. All our products are reviewed prior to shipment, however if you notice some
defect in it please let us know before 24 hours of delivery.
In case of product defect, we will send it once
again for free and delivery charges would be also completely free.
If finally you are not satisfied we will
refund your money
Suggestions
We are at your disposal for any questions you deem appropriate and thus improve service and treatment of our customers. Please contact us, we will be happy to assist you in:
Telephone: +34 635 690 553 - All weekdays from 8am to 5pm.
Fax: +34 969 327 000
email: pedidos@enmark2.com
